Shipping Information

1. Do you ship to my country?

We ship to almost every country in the world .

2. How much does shipping cost?

You can enjoy free shipping on orders over US$50. Otherwise, it costs US$12.
If you need express shipping, you could choose it at checkout, which costs US$12.
PS. We have free shipping site-wide promotions during sale season. Stay tuned!

3. How long will it take for my order to arrive?

Total Delivery Time = Order Processing Time + Shipping Time (excluding customs delays, weekends, holidays, and any unforeseen circumstances)

Order Processing Time: 3 business days Standard Shipping Time: 7-15 business days Express Shipping Time: 6-8 business days.

Once your order is shipped, we will send you a confirmation email.

4. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.ultravenstore.com/. Please allow 1-2 business days for tracking information to be available.

5. What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at support@ultravenstore.com. We’ll either resent a new one to you or give you a full refund.